INNA GORDIN  |  DIRECTOR OF MARKETING

PROFESSIONAL OVERVIEW AND QUALIFICATIONS

8+ years of extensive, hands-on marketing and advertising experience, primarily in technology-oriented entrepreneurial type of business
 

Full department responsibilities including team and budget management.
Proficient in online and traditional marketing and advertising, primarily in technology-oriented type of business.
Advertising contract negotiations and purchasing with high ROI accountability.
Campaign planning, design, tracking and optimization.
Hands-on corporate Website development and management with solid SEM (including SEO) experience.
Product positioning, promotion and marketing.
Extremely sales oriented with strong background in sales support material development.
 
 
   
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PROFESSIONAL EXPERIENCE

DIRECTOR OF MARKETING
, Web Properties Division  |   July 2005 – Present 
Apptix Corporation, Secaucus, NJ  (Software-as-a-Service provider (Messaging and Collaboration Solutions), Hosted Microsoft Exchange and SharePoint, Publicly Company, about 120 employees)
 
Responsible for marketing and advertising for all direct properties of Apptix Corporation. Overall sales increased by 100% within the past 12 month, which resulted in winning a prestigious Microsoft Sales and Marketing Partner of The Year Award.
Developed and launched new sales-generating websites: www.ASP-One.com, www.SharePointSite.com with instant 30% trial sites increase (Sites are fully SE–optimized).
Launched a unique customer communication program, including a regular administrative messaging and end-user subscription-based newsletter program, delivering over 50% open rate.
Developed SharePoint lead-generating program with new Trial sales/support materials and scheduled webinars increasing conversion rates by 27%.
Developed industry-unique Microsoft Exchange Cost Assessment Report* distributed to potential buyers directly through ASP-one and through a co-managed campaign launched by Microsoft.
Corporate Channel Support: Developed and co-launched a product-oriented micro site for Bell Canada - productivitypak.bell.ca; coordinated design and production for Apptix corporate site: www.Apptix.com.
Implemented all marketing performance tools, including tracking and bulk-mailing solutions.
Managed vendor relationship for co-marketing programs and in-house marketing professionals.



SENIOR INTERACTIVE MARKETING MANAGER
   |   August 2004 – July 2005 
Astaro Corporation, Burlington, MA   (Network Security, Award-winning, Privately Held, 90 employees)

Generate new sales by planning, purchasing and implementation of all Internet and traditional direct response media campaigns, including online, email and direct mail marketing campaigns, webcasts and promotions for lead generation and acquisition of new customers and VARs. Recent direct mail test campaign delivered 400% ROI.
Revamped company’s online marketing by implementing high-closing software download lead generating campaigns. Online lead count increased by 87% with decreased overall budget for online marketing.
Implemented and managed search engine advertising campaigns, which delivered highest closing rate at historically lowest cost. Cost per software download lead decreased from $76 to $37.
Developed and produced current company website targeted towards medium and large corporations and VARs. Since the launch of the new website in November 2004, company lead acquisition increased by 100% monthly and average sales ticket increased from $1,500 to over $3,700.
Responsible for development of a go-to-market programs for Educational markets: identifying customer needs, producing lead generating campaigns, product repackaging to fit market requirements for eRate and other government funding, producing sales training and documentation.
Incorporated online support tools into company’s website and partner portal decreasing direct support contacts and increasing online self-help support tool usage.
Supported Product Marketing department in successfully launching and announcing new security appliance line on the website, partner portal, email communications with customers and pressroom.
Developed and produced online partner portal with sales and marketing tools, licensing information, Astaro promotional materials and self-help tools to ensure the success of existing VARs.
Established a channel coverage strategy by identifying and producing necessary sales and marketing materials, generating processes for ordering marketing support tools online and fulfillment of orders.
Responsible for content production of newsletter communications with current customers and VARs.
Manage the team of in-house and outsourced marketing professionals.


SENIOR MARKETING MANAGER
   |   June  2002 – August 2004
Intermedia.NET, Inc., New York, NY (Web and Exchange Hosting Services, Privately Held, 50 employees)
 
Initiated and coordinated production of the new corporate website and product repositioning delivering brand awareness and higher level of customer acquisition. Since the launch of the new website in 2002, company sales increased by 30% within 6 month period.
Generated new sales by planning, purchasing and management of various online and traditional direct response media campaigns for all Intermedia.NET products. Increased ROI for Hosted Exchange from 98% to 167%. Managed $1,000,000 yearly marketing budget.
Was responsible for creative and marketing communications approach for all products. Invented and managed promotional offers. Provided overall strategy consulting on product development.
Identified new Targeted Audience, cross-sell to existing customers by marketing new and integrating existing products. Created conceptual plan for integrating Web Hosting product with Hosted Exchange, 18% of Web hosting customers expanded into Hosted Exchange.
Introduced and managed search engine marketing. Optimized search engine campaigns reaching over 200% ROI over the period of 12 months.
Implemented a lead generation system that collected high-quality leads with over 20% closing rate.
Managed all customer communications (newsletters, product notices, and announcements). Worked together with Sales and Support on improving company’s CRM efforts and established a procedure of collecting feedback from customers.
Provided strategic consulting and was responsible for usability redesign of acclaimed control panel (HostPilot) including new purchase path pages that simplified customer experience.
Drafted all sales and marketing materials and produced sales proposal templates, PowerPoint presentations and product support documentation. Customized presentation package and Control Panel, and provided support on early stages of Register.com Private Label integration.
Responsible for all Public Relations and brand development efforts through a PR agency of record.
Manage the team of in-house and outsourced designers, marketing professionals, copywriters.



MARKETING MANAGER / DIRECTOR OF MARKETING  |  September 2000 – June 2002
DataPeer, Inc., Fort Lee, NJ (Data Storage, Privately Held, 120 employees)
 

Assembled and managed a team of 8 marketing professionals. Contributed to all company-wide decisions and reported directly to the CEO of the company.
Responsible for all marketing activities, including: corporate Web site development, promotions, brand awareness and the overall development of DataPeer's corporate image and creative approach.
Fully responsible for media placement and had managed a marketing budget of over $2,500,000 per year.
Created a successful online advertising campaign for Data Storage Services that has delivered an outstanding 279% Annualized ROI (not including sales produced by referrals and current customers).
Launched print campaign for High-end Data Storage Services that delivered outstanding 57% RSR (Recall Seeing Rate) and 47% RRR (Recall Reading Rate), as per Harvey Communications.
Produced an advanced interactive CD Presentation that has been distributed to potential customers delivering over 150 Enterprise leads per month.
Designed concept and features of new provisioning Control Panel that dramatically increased customer satisfaction levels lowering cancellations by 17%. Recommended purchase of an outsourced billing system that has been integrated with company’s control panel.
Worked together with Technical and Marketing Product Development teams to launch and manage new products. Designed functionality of new Web-based products.


MARKETING MANAGER  |  July 1997 – September 2000
9NetAvenue, Inc., Secaucus, NJ (acquired by XO Communications, October 1999) (Internet & Communications, Public Company, over 1000 employees)
 
Responsible for the production and management of 9NetAvenue's corporate Web site.
Managed a yearly marketing budget of $3,000,000. Responsible for company’s online and print placements. Managed ad campaigns increasing CTR and decreasing CPM. Greatly increased company’s customer base and revenue, reaching $750,000/mo revenue.
Developed an advertising campaign that dramatically expanded company’s customer base. Brought the company’s COA to $228, an all-time low and one of the lowest in the industry.
Produced online creative that resulted in 100% increase of new customer acquisition and tripled lead generation compared to results delivered by a leading online adverting agency employed by XO Communications.
Worked with creative agencies to develop creative approach to upcoming print campaigns, and coordinated all related activities.
Produced comparison reports of online sources based on a click ratio and print media based on a sales-per-source ratio. Established procedures for others to follow.
Contributed to all company-wide decisions and reported directly to the CEO of the company.
Responsible for maintaining creative relationships for XO Communications with the company's marketing partners, which included Register.com, Staples, Trellix and others.


EDUCATION
 

Web & Creative Design, School of Visual Arts, New York, NY.
Bachelor Degree in Civil Engineering, minor in Architecture, Riga Technical University, Riga, Latvia.

   
PROFICIENCIES
  Microsoft Office, PowerPoint, FrontPage, HTML, Adobe Photoshop and more.
   
REFERENCES AVAILABLE UPON REQUEST

 

Designed by Inna Gordin  |  7Butterflies.com  |   2004